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LUTly Support

Contact us

Email hello@lutly.app. We usually reply within 2 working days.

LUTly Dive iOS

How do I get started with LUTly Dive?

Import clips from Photos. The app detects your camera and suggests a filter. Use the depth slider to fine-tune the strength.

What do the filters do?

Off means no processing at all. Snorkel and Dive are quick picks for common scenarios. Blue, Green, and Fresh are ramps tuned for different water colours.

How does AI Grade work?

Describe what you want, for example 'warm reef with clear water', and the app grades the clip. AI Grade requires an active LUTly Dive subscription.

What happens when I export?

Save to Photos renders your full edit, including trim, frame, filter, adjustments, volume, and speed, into a new video. Your original clip is never modified.

How do purchases and subscriptions work?

Exporting requires LUTly Dive Premium: $4.99 per month, $39.99 per year, or $49.99 lifetime. Manage or cancel subscriptions in your Apple ID settings under Settings > your name > Subscriptions. Use Restore Purchases in the app on a new device. Refunds are handled by Apple at reportaproblem.apple.com.

Why does my music keep playing?

The app is designed to mix with your audio, for example Spotify, during preview so you can hear how your clip fits your track.

LUTly web app

For help using LUTly in your browser, open the in-app help from the main interface, or email hello@lutly.app.

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